Shipping policy
Shipping Policy
Thank you for shopping with OLD SKOOL. We are committed to delivering your order safely and efficiently across South Africa.
Processing Time
Orders are processed within 1–3 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Time
Estimated delivery times:
- Standard Shipping: 3–8 business days
- Express Shipping: 2–3 business days (where available)
Delivery times may vary depending on your location and courier delays.
Shipping Fees
Shipping costs are calculated at checkout based on your location and selected shipping method.
Promotional free shipping offers may apply during selected campaigns.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email or SMS to track your parcel.
Incorrect Address Information
Please ensure your shipping details are correct before placing your order. OLD SKOOL will not be responsible for delays or failed deliveries caused by incorrect address information.
Delivery Delays
While we work with trusted courier partners, unexpected delays may occur due to:
- High order volumes
- Weather conditions
- Public holidays
- Courier operational delays
We appreciate your patience and understanding.
Lost or Damaged Parcels
If your parcel is lost or arrives damaged, please contact us within 48 hours of delivery or expected delivery date so we can assist you.
Contact Us
For any shipping-related inquiries, please contact:
Email: support@oldskool.co.za